Hi,
I created a "Customer Notified" transition/status that is able to be transitioned to from any status. I am looking to create a post function of this transition that will fast-track transition an issue back to the previous status AND write out a comment that the customer was notified. Any advice? Thank you in advance for your time.
Hi,
I created a "Customer Notified" transition/status that is able to be transitioned to from any status. I am looking to create a post function of this transition that will fast-track transition an issue back to the previous status AND write out a comment that the customer was notified. Any advice? Thank you in advance for your time.
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