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How to Edit a Locked Field

I see many field descriptions like this in our project where there seems to be html tags around the text.  It looks really nasty:

 Untitled.jpg

In the custom fields, this has been easy to resolve, but I have been unable to work out how to do it in the locked fields.

I am a site admin.

Any help would be appreciated.

2 answers

1 accepted

1 vote
Answer accepted

Hi @Penguin,

the above answer by @Matt Doar__ LinkedIn is for the server. If you are using Jira Cloud version this cannot be applied 

Very true.

Like Penguin likes this
1 vote

https://confluence.atlassian.com/jirakb/how-to-unlock-a-locked-jira-software-field-779158866.html

I've also done it with a ScriptRunner script before

Careful not to change the name or custom field context or you may break a plugin. Test in staging first.

Jennifer Choban Marketplace Partner Jul 01, 2021

So is there no way to unlock a locked custom field in cloud?

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