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How do you import comments with issues?

When I try to import a .csv file I am able to map all the fields except for comments. Comments does not appear to be in the drop down menu. I use "Issues" then "Import Issues from CSV" and it is says External System Import so it should have all of the field right? Please help ASAP, i really dont want to have to add all of these comments by hand

2 answers

0 votes
Fazila Ashraf Community Leader Jan 10, 2019

Hi @Katie Mullen

You can import comment as well from csv import

Refer to for the instructions. 

Quoting David Skreiner from here

There are 2 import tools (because that makes sense)

b) Administration > System > Import & Export > External System Import > Import

This is the full importer where you can set issue type, and is explained here:

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