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How do you auto create a Sub-task 1 year after resolution of Task?

We have a situation where users have to request access to various systems.  Since each one requires the use of a license we need the access approved.  We want a way to have a sub-task created a year later that pulls in the User, Approver and Access Type requested so we can verify if the access is still needed or if the user needs to be removed. 

1 answer

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Mikael_Sandberg Community Leader Sep 06, 2019

I have seen other questions similar to this and there are two apps in the Marketplace that might be of interest, Repeating Issues or Issue Reminders.

I would rather not have to rely on yet another app.  I was hoping there was some sort of listener or trigger we could utilize.  We already have ScriptRunner and JSU Automation, but noting is popping out as a solution with either of those.

Mikael_Sandberg Community Leader Sep 06, 2019

Scriptrunner has a Scheduled Job feature, so maybe you could use something similar to their example for Escalation service to create a sub task on issues returned by a JQL.

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