You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hello There -
Halp! Padawan Jira admin here.
I created a new custom field that calculates the TAT in weeks for a project that uses automation (which worked for the new, succeeding tickets. Whew!)
That same calculation needs to be applied to tickets from a specific period so I created another automation using the same logic with a slight modification: the addition of a range filter (Expected action: All tickets created after 12/31/2022 should show the TAT + new custom field). See below:
The rule ran BUT no fields or calculation was created. **faceplam**
What could be a better approach here? Are new fields not applied retroactively even if it is applied to the existing screen?
Thank you in advance for sharing your expertise.
I would suggest the below approach.
Good Luck and let me know how it went for your or if any further help is needed.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.