How do we edit the request type groups in Service Desk?
It appears that new groups can be added when adding and update request types. I'm not seeing a place to edit and remove groups though.
If you hover over the groups shown on your Service Desk Request types, it should display a pencil icon which will allow you to add or remove the associated groups:
Groups work in a similar way to Labels in JIRA; you cannot edit a value of an Existing Group but you can quickly create a new one or select from existing Groups.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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