The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do I undo the resolution field in a particular issue?

Doug Howie
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 25, 2016

This question is in reference to Atlassian Documentation: Defining resolution field values

We had an error recently that caused some open issues to have their resolution set to the default. Is there any way to "unset" this field, or do we just have to live with it until the issues are actually complete?

3 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

1 vote
Answer accepted
Jobin Kuruvilla [Adaptavist]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 25, 2016

If you are an admin, you can create a workflow transition that clears the resolution in the post function. You can open up this transition only to admins and remove it once the job is done!

0 votes
Rob Scott
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 9, 2017

You cannot use bulk edit to modify Resolutions (see JRA-7302). However, they do provide a work-around here.

0 votes
Phill Fox
Community Champion
January 25, 2016

If you have bulk edit permissions you can select the list of impacted issues and then do a bulk update to the resolution field setting the value to none.  As always with bulk edits take great care in your selection and look at the confirm page to make sure you know exactly what is going to happen.

TAGS
AUG Leaders

Atlassian Community Events