• Community
  • Products
  • Jira
  • Questions
  • How do I turn off email notification on Greenhopper Rank Custom Field Change after reprioritization by dragging issues in the Agile tab?

How do I turn off email notification on Greenhopper Rank Custom Field Change after reprioritization by dragging issues in the Agile tab?

Kyle
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 15, 2011

I am using JIRA v4.3.1#615-r147022 and GreenHopper v5.6.8.

I can't seem to find a way to customize the notification scheme to filter out a specific issue update event, specifically when I prioritize issues via the GreenHopper Agile tab by dragging issues up and down.

This action modifies the custom field, Rank, used by GreenHopper. The email notification creates tons of emails because of this.

(Edited)
How can I silence the rank change notifications? Thanks.

2 answers

1 accepted

2 votes
Answer accepted
Nicholas Muldoon
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 18, 2011

Hi KY,

I don't believe that GreenHopper sends an email notification on the drag and drop operation. Could it be that you have a third party plugin or listener that is sending this notification?

Thank you,
Nicholas Muldoon

Kyle
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 18, 2011

Yup. Not a problem about mails. Was a miscommunication with the guys who had problems with it. :)

1 vote
Anni R
Contributor
September 15, 2011

At first make sure that your profile preferences "notify me my own changed" is disabled and look at your notification scheme too.

maybe this link help also: http://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme

http://confluence.atlassian.com/display/JIRA/Configuring+Email+Notifications

Kyle
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 16, 2011

Thanks but it's not about self notifications.

Suggest an answer

Log in or Sign up to answer