I have created a project and I want it to be automatically assigned to the business owner which is one of the fields I added when I create an issue under this project. Whatever, I fill in the business owner field, I want the issue to be assigned to the same person. How do I achieve this?
That project is a Business one (JIRA Core) and not a Service Desk one; that's why.
Maybe, you have more options available on that screen's project type, like Software and/or Service Desk.
I assumed your project was a Service Desk one because this question contains the labels: jira-servicedesk and jira-servicedesk-cloud.
If the project is not os type Service Desk, then the Automation Rules are not available on the project at all.
So, I would recommend creating components with the name of each Business Owner, set the username of the BO as the component lead, and set each component to be assigned by default to the component lead.
If there are no plugin, then default assignee can be based on "Component Lead" being the default assignee but you would need to use that specific component in your issue. But in your case you want it to be assigned to the "business owner", thus you have to select the component which has the component lead the business owner which you have filled. That way the business owner will become the default assignee.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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