The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do I recieve is a email notification when a new issue created?

joel estridge
April 13, 2023

When a new Issue is created I don't seem to receive a email notification that someone has logged an issue Ive looked at the notification setting but I am still not receiving an notification when one is raised.

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
joel estridge
April 16, 2023

Ive tried the Group email and my work email but still no Joy? receiving notifications

joel estridge
April 16, 2023

Jira Notifications.png

joel estridge
April 17, 2023

@Fabio Racobaldo _Catworkx_was you able to see the screenshot of the set up of the notifications?

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
April 16, 2023

Hi @joel estridge  and welcome,

please could you share the notification scheme configuration for your project? In particular we need to check "Issue Created and "Work Logged On Issue" event. (https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/)

Fabio

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events