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How do I recieve is a email notification when a new issue created?

joel estridge
joel estridge Apr 13, 2023

When a new Issue is created I don't seem to receive a email notification that someone has logged an issue Ive looked at the notification setting but I am still not receiving an notification when one is raised.

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joel estridge
joel estridge Apr 16, 2023

Ive tried the Group email and my work email but still no Joy? receiving notifications

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joel estridge
joel estridge Apr 17, 2023

@Fabio Racobaldo _Herzum_was you able to see the screenshot of the set up of the notifications?

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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Apr 16, 2023

Hi @joel estridge  and welcome,

please could you share the notification scheme configuration for your project? In particular we need to check "Issue Created and "Work Logged On Issue" event. (https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/)

Fabio

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