How do I include a read-only message on transition in JIRA Cloud?

I have the JIRA Toolkit installed and I tried the Custom Field Text Field (read only) but it doesn't show. Only shows a comment box on that transition screen. I don't have a Comment box configured for it. I don't show Custom MEssage in Toolkit like it shows for searches on the issue. I want to use it as a Reminder for the user as their transitioning through the workflow. Reminder: Create necessary sub-tasks before proceeding.

Thank you,

Davina

1 answer

0 votes

You need to use a message (for edit) field, not a read-only text field.

The comment is separate, and it always appears if the user has the permission to comment on the issue.

where do I find this in cloud?

 

Same as any other custom field - go to custom fields, add a new one, and select the message field type.

that is not available in my list of custom fields. I have All, Standard, Advanced. It jumps from Labels to Number Field. Is there something I have not enabled with the ToolKit?

 

JIRA.jpg

I found where it shows Disabled. How do I enable?Disabled.jpg

 

 

Ah, the JIRA Toolkit needs to be "bought" or enabled by the account owner (it's free, but I the process of enabling it is the same as buying)

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