Currently we have a dummy user for assigning closed tickets. Is there a new way? Is it possible inside Jira 5.2 to have tickets without assignee?
Is there a best practise how to handle that?
You could turn on the Allow unassigned issues option under system > general configuration.
But then you need to handle all the other possible problems (define a default assignee for all issues created and identify all issue where the issues have been unassigned during progress).
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot