That's more of a "sales" call, than support. Atlassian support only really kicks in when you have already bought a product.
On top of that, Atlassian don't really have a sales team that will try the hard sell and tell you that you can do everything you need with JSD. They tend to rely on partners, experts, word of mouth, user experience and trials.
I'd recommend a mix of:
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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