How do I get more users?

I currently have a maximum number of 10 users I'm allowed. I need to be able to have more user accounts for my version of JIRA.

I believe this may be a licensing issue, in that I need an upgrade, but I don't know how to upgrade the license.

I attempted to follow the instructions at I have no 'License' on my System page.

My question is as follows:

- If I need to upgrade my license to get more users, how do I upgrade my license?

- Can you provide a url to the licensing page?

- If I don't need a license upgrade, how do I increase the number of available user accounts?

Let me know if you need more information.

2 answers

1 accepted

This widget could not be displayed.

Hi Greg

This request would actually be directed to our You can call anyone of our sales team members directly during local business hours in San Francisco, USA on +1 415 701 1110, Amsterdam, Netherlands on +31 20 796 0060 or Sydney, Australia on +61 2 9262 1443.

For more information scroll to this page:

Hope it helps,

Ricardo Carracedo.

This widget could not be displayed.

It sounds like you aren't a contact on the account, only verified contacts on your https://my.atlassian.comaccount can make changes.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

191 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you