I need to delete a user that has comments. When I try and delete I get the following error:
I already went in and reassigned all of the issues that were assigned to him. Do I need to delete their comments too?
Is there an easier way?
I am afraid you will have to either fix the comment author in database or just make the user inactive.
It is recommended to make the user inactive instead of deleting it because you lose history when you reassign issues or change authors in database. Once a user is inactive, he won't be counted against the license.
I used to remove users from jira-users group as I read (somewhere) JIRA maintained its license count based on that group. Based on a coworker's research we now make the user inactive to recoup the license. I agree that making someone inactive seems new as we just upgraded from JIRA 5.2.10 to 6.x.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs