How do I delete a ticket in a jira business project

[Ethan Tai]

I know you can hide tickets marked as "Done" but I also assume it's not a good thing to eventually have 6 million+ tickets marked as done on a single jira board but all just hidden.

Links I've tried:

https://community.atlassian.com/t5/Jira-questions/How-to-make-a-workflow-active-in-Jira/qaq-p/2205014 

https://support.atlassian.com/jira-cloud-administration/docs/manage-issue-workflows/ 

https://community.atlassian.com/t5/Jira-questions/workflow-tab-is-not-available-in-my-project-what-to-do/qaq-p/1457401 

https://community.atlassian.com/t5/Jira-questions/Why-I-can-t-close-a-ticket/qaq-p/1528527 

Surely it's not impossible to remove a ticket REGARDLESS of its status right?

[Samuel Gatica]

Hi @Ethan Tai 

Welcome to the community!

I wouldn't suggest deleting the ticket (you might regret it later). If you've got too many issues marked as done, it could be a good idea to start a new project and move those completed tickets there to "archive" them instead of just deleting them.

Best regards