How do I change the default assignee when a ticket is created through an email or when a ticket is created? The current assignee is disabled in Active Directory and no longer with the company and not listed in any groups within Jira. I am not able to change the default assignee to another user or unassigned. Thank you
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In which case the default assignee is set specifically and how does an issue look like in this case?
I am asking because there are several causes/places where a default assignee *could* set set:
Post-Function of a Workflow:
Especially for Jira Service Management there are some more hidden options:
What me leaves me wondering is the fact the user is deactivated. Most of the logic should exclude the user from being considered further - but please double check the locations mentioned above.
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