We have a project where there was previously no SLA set. So now after setting that up, it still shows as 0% SLA met for all previously resolved, answered, etc. issues.
To verify that the SLAs are working correctly and see historical data properly, we would want to re-calculate ALL SLAs instead of just those that are not resolved yet
Any idea on how to achieve that?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs