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How can we block a user from generating thousands of tickets

MCdns I'm New Here Aug 24, 2022

We have come to a problem where emails are generated too many from the same user. 

The user uses a different email address every time, but the same username. Is there any way to block/ filter that from creating thousands of tickets in our queue? All those are from the same person. 

Screen Shot 2022-08-24 at 11.59.06 PM.png

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