How can i get the "Create Linked Issue" button back?

[Muk]

Hello Atlassian Community, 

We are having a problem with the new Jira. 

There is no longer this feature to create a linked issue (i have circled it in yellow).

I have looked at numerous QA's and tickets to get that ability back, but i have not succeeded. 

Please advise me on how i can at least get the similar functionality back without having to create a sub-task, or another issue, then go back to the old issue i was working on and click "link issue" and then choose "relates to". 

Yes, i have tried using the "link issue" button, but i cannot create a linked issue. I can only link existing issues, then i have to go back and link it together. 

I appreciate any help. Thank you! 

[Krishnanand Nayak · Accepted solution]

You need to work with the Admin to get you the permission. In the permission scheme you need access to the "Link Issue" permission.

[Muk]

Okay, i am an admin already. What should i do ? 

[Krishnanand Nayak]

[Muk]

This is what my permissions screen looks like.

I still can't create linked issues. 

Do you know what to do next?

How to turn on Issue linking in the newer version of Jira? 

[Krishnanand Nayak]

do you see the edit permission option:

[Muk]

Yes, i see it

[Krishnanand Nayak]

great. Just click on it an then once the page loads click on edit next to the permission:

The following dialogue will show up where you can give the permission to groups or individuals:

[Muk]

I've done that and still no success. I wonder if it matters that i have the newer version of Jira

[Krishnanand Nayak]

can you share a screen shot of the changes?

[Muk]

Would you like a screenshot of the permissions or what a sample issue looks like? 

[Krishnanand Nayak]

the permissions

[Muk]

Also, how do i remove this Permission "

• Group (Anyone, including non-registered and anonymous users)

[Krishnanand Nayak]

next to edit you will see the remove option to modify the option. Remove all of them and just leave:

Application access (Any logged in user)

and try again.

[Muk]

I still can't create linked issues straight from the ticket 

[Krishnanand Nayak]

oh i missed asking this question (this should have been the first question). Is this a software Project? If yes, then this feature is not available.  here is the link for the issue: https://jira.atlassian.com/browse/JSWSERVER-13625

If its not a software project, can you check if the issue linking is turned on:

[Muk]

Okay... 

[Jerry Ryan Ishmael]

It appears in the new view for Service Desk the 'Create linked issue' is not available on the issue or in the project settings as before. 

This is a huuuuuge disappointment. 

[Muk]

yeah, there was no reason to remove it.