ENVIRONMENT:
PROBLEM:
If you are able to write your own plugin, you can create a servlet plugin that launches a web page that doesn't authenticate a user. This page can be a basic forms page that can grab some manually inputted data. This can then used to create a ticket or send an email requesting the unlock. This link can be placed on the login page. If it's clicked the forms page with submission button is loaded after the redirect.
https://jira.atlassian.com/browse/JSD-3598
This new bug was created by Support based on this question and addresses why this is not possible, and a potential workaround.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.