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ENVIRONMENT:
PROBLEM:
https://jira.atlassian.com/browse/JSD-3598
This new bug was created by Support based on this question and addresses why this is not possible, and a potential workaround.
If you are able to write your own plugin, you can create a servlet plugin that launches a web page that doesn't authenticate a user. This page can be a basic forms page that can grab some manually inputted data. This can then used to create a ticket or send an email requesting the unlock. This link can be placed on the login page. If it's clicked the forms page with submission button is loaded after the redirect.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read moreHey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
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