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How can I view and edit the post function on a Status Transition?

Angie Goodman
Contributor
December 26, 2019

We have realized that a transition is setting the resolution to Fixed (in error). Promote to QA.jpg

I believe it is through a post function, but I can't find a way to view/edit what Post Functions are set up for the transition.

I think when I've discovered errors like this in configuration, I've just deleted the transition and started over, but I have concerns doing that now since it has been in use for so long. 

Any advice is appreciated.

 

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Nic Brough -Adaptavist-
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December 26, 2019

You have to have admin rights, then you can edit the workflow and see the post-functions on the transitions - clicking on a transition in the diagram editor pops up a box with a selector for conditions, validators, post-functions etc (and you add/change/delete them from there)

Angie Goodman
Contributor
December 26, 2019

I am an admin.  I clicked the Transition.  Below is what I see.  I'm not sure if the edit/delete icons to the right of the list are grayed out because I'm in a Draft copy or because my co-admin has locked this project down (which is fine - she can update it if need be).

Since the instructions for Resolution Set Using a POST Function state to Click 'Add POST Function > Select 'Update Issue Field', I guess I would have thought one of these in the list would have been for a post function of Update Issue Field'.  Is this where I'm supposed to edit?

transition.jpg

Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 26, 2019

Yes, you'll find those icons are click-able.  The permissions are not that fine-grained, if the icons appear, you have edit rights.

However, you don't need to.  There is no post-function setting the resolution.

I suspect the screen for the transition has the resolution on it.  That will set the resolution as well.

Angie Goodman
Contributor
December 26, 2019

I think you are correct.  When I change the status to Promote to QA, a Promote to QA screen pops up and Fixed is the default resolution.  Now I need to try to remember where/how to configure/fix that.

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