How can I set the default Assignee to "Automatic"

When I transition an Issue, the workflow screen opens. The name in the 'Assignee' field is the current assignee. I have an automatic assignment set up and it works. But it doesn't work unless I select "Automatic" in the 'Assignee' field.

How can I get "Automatic" to go into this field when the dialog opens?

1 answer

1 accepted

Hi George

This window will show only what are the actual issue's values and I believe that you can't do this. However, perhaps you may try to add a workflow postfunction in order to change it when moving from one step to another.

For further details, please use the following link as your guide line.

https://confluence.atlassian.com/display/JIRA/Configuring+Workflow

Cheers,

Paulo Renato

Oh, the post function works fine -- if "automatic" is selected. I'd like to make "Automatic" fill in by default and then let the user change it.

I gave up and just created a new workflow screen for this step and removed the 'Assignee' field.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

816 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you