How can I set the default Assignee to "Automatic"

When I transition an Issue, the workflow screen opens. The name in the 'Assignee' field is the current assignee. I have an automatic assignment set up and it works. But it doesn't work unless I select "Automatic" in the 'Assignee' field.

How can I get "Automatic" to go into this field when the dialog opens?

1 answer

1 accepted

This widget could not be displayed.

Hi George

This window will show only what are the actual issue's values and I believe that you can't do this. However, perhaps you may try to add a workflow postfunction in order to change it when moving from one step to another.

For further details, please use the following link as your guide line.


Paulo Renato

Oh, the post function works fine -- if "automatic" is selected. I'd like to make "Automatic" fill in by default and then let the user change it.

I gave up and just created a new workflow screen for this step and removed the 'Assignee' field.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

107 views 1 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you