I would like to set the same Tab layout on a customer portal request screen then I could set it in issues/screen/ownScreen/configure, because there is too much field on the screen.
I don't beleive the form tabs are native in service desk but there is a add-in from the market place - Extension for Jira Service Desk:
"Too many fields" strongly suggests you've built a poor experience for the end user and vastly over-complicated something you should have kept simple.
As Gregory mentions, there are add-ons which might help - I've found this one works well too - https://marketplace.atlassian.com/plugins/com.refinedwiki.jira.servicedesk.refinedtheme/server/overview
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs