I need to report multiple instances of the same issue as reported by separate users. I don't want to have to create separate issues for each report, I need one issue with multiple reports for tracking and prioritization purposes.
Is this possible in JIRA?
The easiest approach is to clone the initial issue for each occurrence and edit the details for each user. In this way you will automatically get links to the original issue as well.
You can enhance this through the use of Bob Swifts Clone Plus which would allow you to update the impacted user on creation of the new issue.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs