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Hello all - I have notice that users have been adding comments and editing issues that are Closed/Completed, hence Resolved. I thought this was disabled by default but now seeking how I can implement this change and I am having a hard time finding the answer... so any help appreciated.
Hi David, I think I found your answer. Check out this community article: How-to-disable-to-edit-a-Closed-issue-in-Cloud-JIRA/qaq-p/591778
You can add the "do not edit" workflow property which should take care of this.
Hope that helps.
This exactly. you can add a workflow property on the status which will disallow editing.
In addition you can also still allow editing for specific persons/roles only (like process manager)