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How can I delete or deactivate a user in JIRA?


An external marketeer has worked on a project throughout collaborating with JIRA. However, his job is finished, but we are still working with the same JIRA board. He still gets updates etc. How can I delete this user from my JIRA board, or at least deactivate him?

2 answers

0 votes

As Olga said, deactivate it's a better option that deleting. You never know maybe the user will come back to work in jira...

0 votes
Olga Videc Community Leader Nov 20, 2019

Hello @ewout_boesenach 

You can do both but my suggestion is to deactivate it, you can delete it after some time.

Go Jira Administration -> User management -> find user -> edit 

There you can uncheck  "active" user will no longer have access to Jira or receive notifications.

You can press tree dots next to edit, there you can delete the user.

Documentation on user managment

BR, Olga

Thanks you for the helpful answer!

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