Right now there are only 3 status categories - 'To Do', 'In Progress' and 'Done'. I want to create another category and associate it with my own statuses. For example, I don't want the status 'Failed' to be in category 'Done', because that changes the background of the status to green, and is like the request failed as intended. In my case request should be worked on till the status goes to 'Done', but there should be intermediate status failed with the color red.
according to https://jira.atlassian.com/browse/JRASERVER-36241 Atlassian won't enable new status category colors.
You could try an add-on (e.g. https://marketplace.atlassian.com/plugins/com.almworks.jira.colors.colors-plugin/server/overview) to improve colors of your issues based on status.
Hope that helps.
I fail to see how this answers the OP question.
"I want to create another category and associate it with my own statuses."
I don't see this issued addressed at all.
Could you confirm whether it is possible at all or not with JIRA cloud? Could it be added by installing a plugin?
As much as we hate it, the answer to, "How can I create a status category?" is "you can't." However the link provides suggestions on how to simulate custom status categories.
From the link:
We have decided to close this specific request for additional status categories as Won't Fix. The finite set of status categories allows us to build useful features on top of them, like completion progress indicators for Epics and Versions.
We recognize that for many teams, most of the steps in a workflow are "In Progress" and that it can be difficult to distinguish them. Here are some strategies:
Add additional columns to your board for different workflow states. You can have several "In Progress" columns to represent concepts like "In Development" or "Under Review".
Use the card colors based on JQL queries feature (documentation) to define your own colors for workflow states. I've created this suggestion in the JIRA Agile project to improve this in the future: GHS-11666
Use JIRA Agile card layouts (new in JIRA Agile 6.6) to show the workflow state on the card (documentation)
To customize the display of issues within the JIRA issue navigator, consider the free third-party icnavigator add-on from Interconcept GmbH.
Why is Google saying this issue is solved? I was so excited when I saw this, but then the accepted answer is that it IS NOT solved.
Every resource, attribute, and property is customizable in Jira, what is the thinking behind not making status categories so?
There are so many more status categories that are so so basic... How about "Blocked" for instance which may have several statuses associated with it? And you need a category to differentiate when a task has not been started (todo) and when it is not able to move forward (blocked)?
Please add this basic feature
Well that's misleading, inefficient, and inconsistent with the plethora of "done" statuses I get out of the box with Jira even.
This is a question (check the breadcrumbs / url), questions have answers... You don't solve a question, you solve a problem. And this is a question concerning a problem that is anything but solved.
I could see an accurate status for the problem itself being Unsolved, Never to be solved, Decided to never implement. Or maybe change the status of this to at least Answered so it makes sense. Any of which would then have a status category of Done
In a perfect world someone would figure out how to get Google to simply show the text You can't, ever on the search results page and save everyone the time and hassle.
Anyway just my two cents, cheers
That is not correct. There is a status category "To Do". We already have custom status "New". This question is about custom categories. There is no category that fits with our "New" status. The first option is "To Do" (again this is a category, not a status. each status is assigned a category in Jira). We do not want it to be "To Do" because we do not want anyone working on "New" tickets until they are moved to the "To Do" status (which is also in the "To Do" category). We also want to be able to create an "Active Issues" filter that does not include issues with the "New" status. If we add the "New" status to the "To Do" category then it will show up in the "Active Issues" filter. I hope that clarifies things. There is no category that fits our "New" issue status.
Has there been any update on this bit of functionality? I can't seem to find any way to create your own custom Categories within a Status. The ability to create custom categories and use them as the default categories are used seems like something that definitely should be supported.
Echoing this request. To Do - In Progress - Done for project status columns is limited. Is it possible to add an additional Category for your project's Status Columns?
Recommend revisiting the link provided in the 2018 comment above. https://jira.atlassian.com/browse/JRASERVER-36241
It appears that Jira Status "Categories" is not suited for your expectations or usage.
Recommend creative use of workflows and statuses in conjunction with unique resolutions.
Another option is to create a custom field and script your own "Category" to display expected results.
Other options discussed in the link above may also achieve the results you are looking for.
Either case, it appears that Atlassian made their decision and are not adding additional status categories at this time.
Teams break work down in order to help simplify complex tasks. This is often done iteratively, with tasks being broken down into smaller tasks and so on until the work is accurately captured in well-...
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