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How am adding adding participant tickets to my Gadget?

Hello all,

I would like to add new gadget participants. Mean whoever adding me as a participant on a ticket I want to see it on that gadget.

Thanks

1 answer

0 votes
Melo Community Leader Jan 11, 2022

Hi Noah, welcome to the community!


There are several ways of finding it out, but since you're mentioning gadgets, I'll assume you want to have it on a Dashboard is that correct? Also, considering you're saying the Request Participants from JSM.


But basically, you will need a JQL filter with this statement - "Request participants" in (currentUser()) or instead of currentUser, you can use yourself.


https://support.atlassian.com/jira-software-cloud/docs/configure-filters/


The filter can be used in boards, dashboard gadgets, 3rd party apps and etc.


Thanks,

Melo

Melo Community Leader Jan 11, 2022

In case you want to find your requests as customer you can follow the instructions below

https://confluence.atlassian.com/servicemanagementserver/view-requests-in-the-help-center-968670099.html

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