How am adding adding participant tickets to my Gadget?

Noah Adams January 11, 2022

Hello all,

I would like to add new gadget participants. Mean whoever adding me as a participant on a ticket I want to see it on that gadget.

Thanks

1 answer

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Melo
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 11, 2022

Hi Noah, welcome to the community!


There are several ways of finding it out, but since you're mentioning gadgets, I'll assume you want to have it on a Dashboard is that correct? Also, considering you're saying the Request Participants from JSM.


But basically, you will need a JQL filter with this statement - "Request participants" in (currentUser()) or instead of currentUser, you can use yourself.


https://support.atlassian.com/jira-software-cloud/docs/configure-filters/


The filter can be used in boards, dashboard gadgets, 3rd party apps and etc.


Thanks,

Melo

Melo
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 11, 2022

In case you want to find your requests as customer you can follow the instructions below

https://confluence.atlassian.com/servicemanagementserver/view-requests-in-the-help-center-968670099.html

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