Hi there. I'm trying to import a csv into a Jira project and getting the following error:

Hugh Ivory
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 12, 2024
WARN - Invalid username 'f&tit' - The username must not contain '<', '>' or '&'.
2024-04-12 12:19:53,042 ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: Cannot perform import due to 1 invalid usernames

1 answer

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 12, 2024

Hi Hugh - Welcome to the Atlassian Community!

Are you trying to import values into a user field? If so, are you using the email address of the user? 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events