Help Needed: Creating a Board of Boards with Company-Managed and Team-Managed Software

[Anuska Aryal]

Hi everyone,

We have different project boards for each team in our company, and each team manages their own sprints. Out of these, three teams use team-managed projects, while the other two use company-managed software.

I’m trying to create a "board of boards" that:

1. Includes issues in either the "To Do" or "In Progress" status.
2. Finds unresolved issues (i.e., no resolution set).
3. Finds resolved issues where the resolution date was more than 2 weeks ago.

Here’s the JQL query I’m using:

project IN (project keys here)
AND (status IN ("To Do", "In Progress"))
AND (resolution IS EMPTY OR (resolution IS NOT EMPTY AND resolutionDate < -2w)) ORDER BY updated DESC, Rank ASC

However, when I add this query and save the board, it only shows tickets from the company-managed projects. Tickets from the team-managed projects are not appearing.

Could this be a permissions issue with the team-managed software projects? Or is there something else I might be missing?

Any help or insights would be greatly appreciated!

Thank you!

[Mohanraj Thangamuthu]

Hello, Good day. If you have added all 5 projects in JQL then check the following.

1. Go to board settings >> Column mapping and make sure all status has been mapped and there is no unmapped status

2. When you run this JQL from advanced search then issues from all 5 projects shows up ?