Our Jira instance is behind an F5, which applies TLS. The connection between Jira and the F5 is unsecured over port 8080.
The base URL in Jira settings is https://<instance_name>:8080.
What needs to be done to force Jira to use the base URL entered in the settings?
As a general rule, the comfigured base URL must match the scheme, the server and port that returned by the servlet API. You can configure these values using the parameters scheme="https", proxyName="instance_name" and proxyPort=8080 in the definition of connector of port 8080 in server.xml. I'd also suggest to remove the parameter redirectPort from the definitiom of port 8080
Though written for Apache reverse proxy the general rules about the base url apply to any kid of firewall in front of Jira. Please read this: https://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+Apache
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