Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

HTML and custom field description

I have created a custom field (user picker). I would like the field description to be "bold" when displayed on screens. I put the description between <b>text</b> but that is how it is displayed on the screen. It does appear bold under the field on the Administration page. This is on Jira Software v 7.2.

3 answers

3 votes

Atlassian are removing the html from displays because it's a vector for security attacks.  They've not got around to the admin screens yet, as admins generally have to be trusted no matter what.

Thanks for quick reply. So there is no way to make the field description visually standout on my screens?

Not really, no.

We're using panel to have a more visual description : 

{panel:title=Problem statement|titleBGColor=#444852|bgColor=#f5f5f5|titleColor=#FFFFFF|borderStyle=dashed|borderColor=#444852}
Your text goes here
Like # people like this

Hi @Nicolas_Dovran, do you have a screenshot of that in action? 

Like # people like this

I had no idea this existed, thank you!

@Nicolas_Dovran , unfortunately, this does not work here. See screenshot.  Jira Server v7.11.1. Should this work out of the box, without an add-on?
(Sorry, for some reason replying within the comment thread above did not work. "Reply" button was not clickable.)


formatting description edit.PNGformatting description.PNG

It's useable only in tickets' creation form. Not in custom field creation form

It's in the "Description" system field.

Ah, too bad. I need formatting in the Custom Fields descriptions. :/

Hi @Daniel,

Try to follow these steps:

- Open the associated field configuration

- Check for the field for which you want to have a custom message

- Click *Edit* and put something similar to below to the description of that field

<span style="color:#0747a6">THE CUSTOM MESSAGE</span>

- Click update


This shall work for most of the fields except the user picker as far as I know.


Feel free to let me know if it works or if you have any further questions.




Like Daniel Beahan likes this

Thanks @Amit Girme That worked for me.  Using a Field Configuration also allows you to provide customised descriptions for System fields such as Due Date.

Thanks @Amit Girme Sorry for the late reply. For some reason I seem to have missed the notification about your interesting reply!
Your approach only works with certain field types.

I did a short test. it works with

  • Text field (single line)
  • Text Field (multi-line)
  • Checkboxes
  • Select List (Single Choice)
  • Select List (multiple choices)

It does not work with:

  • Select List (Single Choice) (strange: In some cases of such field type this worked, in some it didn't.)
  • Multiple Issue Link Picker (this type comes from an add-on)

I don't have more custom field types to test with currently.

Strange: In the "Edit" dialog for all/some(?) custom field types, under the description field there is written "You can include HTML, make sure to close all your tags."

But why, if it doesn't work? :D

It seems, that where your approach works, also <a href...> HTML tags work, so links to documentation pages for using a field can be included. Too bad, I need such a link for the "Multiple Isse Link Picker" type, but just there it doesn't work.


@Nicolas_Dovran , Panel looks interesting. How to get that into Jira custom field descriptions? I don't know anything about Panel yet. Googleing showed me that it seems to be an add-on for Confluence, so I can nicely format text on Confluence pages?..

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you