Google apps users change primary email

Hi,

All of our Google apps users have a primary e-mail address with this pattern: lastname@domain.com. Now we want to let the users choose if they want their firstname or lastname as their primary email address.

We did some tests and JIRA seems to create a new user when you update the primary address on Google Apps. Is there a way to merge the new and old account?

Thanks for your help.

Julien

1 answer

1 accepted

The OnDemand usernames need to match the GApps usernames (all that is in front of @domain.com). Therefore, if you change your user's email addresses, OnDemand will grab the new username and create a new matching account. Unfortunately, it's not possible to edit usernames in OnDemand to avoid this, so if you want to change the GApps names, you'll need to use new OnDemand accounts as well.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

475 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you