Google Integration with existing users

Hi,

I'd like to turn on Google integration, but want to link my existing JIRA Cloud users to google accounts, rather than create all new JIRA accounts. How can I do this? I.e. we have 10 staff and 5 staff already have JIRA Cloud accounts. How can I match them up to the 5 google accounts, rather than have 15 accounts now (with 5 duplicated).

Thanks

1 answer

0 votes

Hi Darren,

The new Google Apps integration works as described on [Setting up Google Apps for your site|https://confluence.atlassian.com/display/Cloud/Managing+Users+and+Groups+with+Google+Apps]. You can check the link for further information.

You won't need to recreate existing users however you may need to edit their usernames.
Google Apps authentication will work only if the username is same as the first part of the email before the @.

Please check the example below:

This user won't be able to login since username doesn't match first part of the email before the @. Now if I change the username to the one listed following, then login will be successfull.

Thanks and regards,
Paula Silveira

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26,403 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you