Github for Jira app not re-installing

Nom December 18, 2020

Hello Atlassian Community!

I'm experiencing an issue with the Github for Jira app. I had installed the app and linked a Github account (no organization/repositories linked just yet), but I wanted to switch the Github account linked to the app. The simplest method to do that seemed to be uninstalling the app and re-installing it, so that's exactly what I attempted. Once I uninstalled it, the app does not re-install. I keep getting the error: "We ran into a little trouble. It might just be a hiccup. Try again in a bit." In the Audit Log, I see variations of the error: "Failed to install app plugin.6000301933392952597.atlassian-connect.json" each time I attempt to install. I uninstalled the app 3 hours before writing this.

Is this a common issue? What can I do to resolve this? 

1 answer

1 accepted

0 votes
Answer accepted
Nom December 19, 2020

After 16 hours, I retried and it worked. I'm still not sure as to what caused it, why it worked, or if I could have waited less time, but I'm just happy it resolved itself.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events