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GitLab projects integration with Jira

Paulina Wegrzyn Jul 11, 2017

Hello, 

Is it possible to connect two (or more) projects in GitLab to one project in jira?

I am asking as we made a setup for two GitLab projects pointing to the same project in jira and are getting such error: 

 "We tried to send a request to the provided URL but an error occurred".

When having only one project from GitLab configured to connect one project in jira it is working.

Do you have any idea why it is not working for two GitLab projects?

GitLab version 9.05

Jira version 6.4.10

 

Thanks in advance,

Paulina

1 answer

0 votes
Branden McElveen Atlassian Team Jul 12, 2017

Hi Paulina,

You can definitely have two repositories linked to one project as you can see I have Bitbucket and GitHub connected to one project:

Screen Shot 2017-07-12 at 1.46.10 PM.png

There was a similar issue reported on Gitlab's website a couple years ago that you can find at Atlassian OnDemand Jira integration fails with "an error occurred." While you have an on-premise instance the issue may also be similar.  In this case it was due to the test button being broken on the Gitlab side.

On the JIRA side I would attempt to re-establish the link and check the JIRA_INSTALL/log/catalina.out and the JIRA_HOME/logs/atlassian-jira.log for clues as to what is going on.

Cheers,

Branden

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