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Getting "Unable to Connect" Error when importing data from Jira to Excel

Justin Guillory
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March 10, 2021

Hello Everyone, 

 

I am using the following method to attempt to automatically import my Jira Filters to Excel 

https://community.atlassian.com/t5/Jira-questions/Fetch-data-from-JIRA-to-excel/qaq-p/198786

 

Initially using this method, I was able to successfully get the data to pull from Jira to Excel. The data would load and refresh instantly. I was playing around with the functionality, and suddenly it is no longer working. I cleared all permissions and started from the beginning. I am now getting an error.

 

"Unable to Connect"

"We encountered an error while trying to connect. DETIALS" Access to the resource is forbidden"

 

I am not sure how to correct this error. My Credentials are the same and unchanged, the link is the same and unchanged. When I attempt to connect sometimes it will load in the Power Query editor, but then fail when attempting to save to Excel. 

 

Thoughts?

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