Getting error whem migrating a project using Cloud migration assistant

[Vikrant Yadav]

Hi Guys,

Need you help in fixing the below error message, i am trying to migrate a single project from jira server to jira cloud. But received the following error message. Kindly suggest. 

2022-05-21 07:05:17.018800800 ERROR VY project-export Group reference could not be found. Details: Plugin permission with id - [1] has missing reference to group - [leo-jin].
2022-05-21 07:05:56.120200200 ERROR VY project-export We couldn't export Field Layout Scheme default. Reason: java.lang.NullPointerException: entity.id must not be null.

 Thanks

[Dave Mathijs]

Hi, before migrating, I recommend using the integrity checker for Jira (trial license) to look for any inconsistencies in your server instance and fix them before migrating.

Do you have your server apps installed on cloud? Which apps/plugins do you have?

[Vikrant Yadav]

Hi @Dave Mathijs  Thanks for your response. 

Yeah i have Scriptrunner which is not avaiable in JIRA Cloud only avaialble on jira server. 

I tried to run Integrity checker but it's taking very long time and got time out message on screen. I am trying to migrate a single project. 

This project is having scripted post function and one script runner behaviour. Please suggest, is it mandatory to have plugin installed on cloud instance same like jira server. If we migrate the project only scripting part won't work, right ? 
This is using system default field configuration. Do i need to create custom fields used in this project in jira cloud before migration. Kindly suggest. 

Thanks

V.Y

[Dave Mathijs]

Yes, if you have a custom script in ScriptRunner for Server (which actually is available in Cloud), re-development needs to be done for Cloud as the architecture is different. I suggest to contact Adaptavist Support for further help and assistance.

[Vikrant Yadav]

Hi @Dave Mathijs  I just tried to migrate another project having default configuration (screen,workflow,fields configuration) no scripting, no plugin used in this project. Simple Scrum project i created and tried to migrate the project but still getting below error :- 

2022-05-23 11:05:07.552839100 ERROR CMP project-export Group reference could not be found. Details: Plugin permission with id - [1] has missing reference to group - [leo-jin].
2022-05-23 11:05:26.886853700 ERROR CMP project-export We couldn't export Field Layout Scheme default. Reason: java.lang.NullPointerException: entity.id must not be null.

Actually, We don't want scriptrunner in Jira cloud, we are using Project automation in place of Scripted post function and for other automation. We need JIRA issues, workflows, screen, fields of a project migrate to jira cloud. 

Thanks

V.Y

[Sandra Leary]

Hi @Vikrant Yadav

While researching a similar error to your first example, I found the following:

[MIG-1073] JCMA fails to export project if ARJ contains permissions with missing group - Create and track feature requests for Atlassian products.

Not sure if it's a match for your scenario, but I thought it might be worth review.

Thanks!

Sandy