It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

GMail add on warning 'You can only create issue types supporting inline issue creation.'

I have sucessfully added the add-on to my GMail account and I create tasks from it for 2 old projects in my Jira account but for the more recent projects I get the message 'GMail add on warning 'You can only create issue types supporting inline issue creation.'' and I'm unsure how to fix this. 

 

1 answer

0 votes

I found out the reason this wasn't working but a problem still persists. The issue was using a custom 'Required' field that had been set from a different project so I unselected it on the screen for this project. However now it will not allow me to submit an issue even from within Jira as it says a required field is missing.

that sounds like you have the field defined as required in the field configuration that the project is using.

You have to go to the field configuration and make it optional there. It doesn't matter if you don't have the field in the screen, it remains being mandatory anyway

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

229 views 1 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you