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Oscar Ocampos Jan 11, 2017

Se puede crear un formulario personalizado?

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Nic Brough [Adaptavist] Community Leader Jan 13, 2017

Yes, that's what the Service Desk requests are.  Log in as an agent and you will be able to set up and modify them.

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Oscar Ocampos Jan 13, 2017

Thanks for your reply I'm testing the Jira Service Desk product, but I'm having another problem. I am trying to create the requests from some gmail or hotmail mail and it works, but when I try with a company mail, I do not create the request nor the notifications arrive to me. You can help? Thank you.

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Published in Next-gen

Introducing subtasks for breaking down work in next-gen projects

Teams break work down in order to help simplify complex tasks. This is often done iteratively, with tasks being broken down into smaller tasks and so on until the work is accurately captured in well-...

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