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Forced redirect to Google SSO

William Graber
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 27, 2020

I am unable to login to an Atlassian account. It redirects to Google SSO, even though the email in question is not a valid Google account. I have no option to login directly to the account, after entering the email address it immediately redirects to Google SSO. Even the reset password option redirects to SSO!

I am unable to login to this account at all, and there is no support available without logging in, so I'm posting this under a different account. Please assist.

1 answer

0 votes
Gonchik Tsymzhitov
Community Champion
January 21, 2021

Please, clean browser cache. 

you can detect via private mode of browser

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