Flagged issues are not highlighted on the Scrum Board and filter doesn't give any result

Kateřina Blahová September 20, 2024

I would like to use Flag for highlighting issues with impediments. But when I add Flag in the issue, the issue is still visualized as usual on the board. 

I tried to filter issues with flags but the filter doesn't return any results.

Can you help me identify where the problem can be?

 

1 answer

1 vote
Lisa Forstberg
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 20, 2024

Hi @Kateřina Blahová ,

Welcome to the community!

Can you add some screenshots of your problem? 

It should look something like this

Screenshot 2024-09-20 at 15.53.58.png 

 

Also quickfilter for flagged items works with this JQL

Screenshot 2024-09-20 at 15.54.59.png

 

All the best

Lisa

Kateřina Blahová September 23, 2024

Hi @Lisa Forstberg ,

thank you for your reaction. I have flagged issues, but the filter does't return any results.

Flagged filtr without results.png

 

And also on the sprint board it is not visible, that the issue has been flagged. 

Flagged issue.png

Lisa Forstberg
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 26, 2024

Very odd! 

I would get some help from Atlassian support on this. As far as I know there isn't a configuration to "mute" the highlighting function. 

I would test the same thing in a different web browser just to out rule any browser related problem. 

 

best of luck

Lisa

Like Walter Buggenhout likes this
Kateřina Blahová October 9, 2024

Hello @Lisa Forstberg ,

do you have any updates or information? Or will I have to ask somebody else?

Thanks

Katy

Lisa Forstberg
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 11, 2024

Hi @Kateřina Blahová ,

I think you should contact Atlassian support on the case so they can take a look in your site. 

br

Lisa

Like Walter Buggenhout likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events