Find issues with specific SLA field beeing empty

Hello,

Is there a way to create a JQL matching issues where a certain SLA field is empty ?

The only operators I found where numeric ones (=, <, >, ...) but I couldn't find any "is empty" operator for example.

It's JSD 1.2.6.1 / JIRA 6.3.15 , but I wonder if this is possible with latest versions.

 

Thanks in advance for your help,

2 answers

Hi, 

Just tried in 3.2.7 and 3.3.0 and it's not possible in later releases either. Same operator options available.

Regards,

Vladimir

This operation was intentionally not added as from our knowledge of it, the SLA should be based on what was configured by the project Admin, hence all issues that fit the JQL which uses the SLA would be affected.

Instead of looking for the SLA in such a case, search for the JQL for the SLA as all issues that fit it should be empty as well.

If there is a special use case where the SLA value is somehow cleared, we would recommend fixing the SLA itself.

There is a suggestion raised here: https://jira.atlassian.com/browse/JSD-4650 for this feature and probably more light would be shared on this by the developers on the ticket for anyone interested.

Hello,

Thanks for sharing the link, I was going to do it just now after creating the suggestion smile

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