Filling in fields for creation screen


I'm trying to fill out some fields for users during issue creation.  However after the url is posted it complains about some required fields.  Here is my URL:


Is there anyway to stop the validation from happening so that there are no red boxes at the top of the users screen?



2 answers

0 vote

Hello Cynthia,

I'm not sure if this is an option for you, but you can remove the "required" trigger from the fields, as is explained in this page:

Thanks for the response Benito but the fields are required to create the issue.  I can't change that behavior.  I just want to be able to create a partially filled in ticket for my users to use as a base for certain ticket types.


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,311 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot