Fields are visible even though they are not part of the screen

Lee Johnson February 10, 2021

I have defined a screen and set only the fields that I want. However, when I go to the Issues layout, I see fields that I didn't select for that screen. On the screen itself, the fields are also there.


Screen Shot 2021-02-10 at 16.29.34.png



Screen Shot 2021-02-10 at 16.24.14.png


In addition, I have fields that are in the Issue Layout but aren't being shown on the screen.


Screen Shot 2021-02-10 at 16.49.37.pngScreen Shot 2021-02-10 at 16.49.50.png



3 answers

0 votes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 19, 2024

I have this same problem. I want to remove 'story points' from all epic screens in a particular project. However even though story points is not listed as a field in any screen configuration, it still appears. The only way for me to remove was to create a new custom field context just for that project and select the types I did want. Not very intuitive and was hoping to manage it solely via screens

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 11, 2021

Hey Lee - If I understand things correctly, The Issue Layout applies to the Context available for that particular custom field. You can see that by going to Settings > Issues > Custom fields

Then search for the field and click the 3 dots menu on the right. 

Select Context and Default values.

So if a field has a context of multiple projects and issue types, then it will show up on the Issue Layout configuration for that project and issue type. That just means they are available for any screen that might be attached to the project. 

The Screen itself will control whether the field shows on the screen or not as there might be multiple screens - Edit Screen, Create Screen, View Screen. 

0 votes
Lee Johnson February 10, 2021


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events