Field validation possibility with a external system ?

     Is it possible to Validate JIRA fields with external system .  We are planning to write a customized portal plugin . My  Use case is when the user enters the customer no. it should be validated with the external CRM system. 

If it is a valid number populate some custom fields and if not give an error message ? Has anyone tried something like this ? Is Pop up's allowed in JSD portal ?

2 answers

This widget could not be displayed.

Any update ?

This widget could not be displayed.

Hey @Kosala,

Unfortunately you can't do this kind of custom validation with JIRA's built-in functionality.

But I'd recommend trying an add-on like Power Scripts. With just a few lines of code, you can setup your custom validation.

They also have some very helpful tutorials centered around validation here:

So that should be a good starting point for you.

Hope this helps!


Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

161 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you