Field validation possibility with a external system ?

     Is it possible to Validate JIRA fields with external system .  We are planning to write a customized portal plugin . My  Use case is when the user enters the customer no. it should be validated with the external CRM system. 

If it is a valid number populate some custom fields and if not give an error message ? Has anyone tried something like this ? Is Pop up's allowed in JSD portal ?

2 answers

Any update ?

Hey @Kosala,

Unfortunately you can't do this kind of custom validation with JIRA's built-in functionality.

But I'd recommend trying an add-on like Power Scripts. With just a few lines of code, you can setup your custom validation.

They also have some very helpful tutorials centered around validation here:

https://confluence.cprime.io/display/TR/Validators

So that should be a good starting point for you.

Hope this helps!

Johnson

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