Is it possible to Validate JIRA fields with external system . We are planning to write a customized portal plugin . My Use case is when the user enters the customer no. it should be validated with the external CRM system.
If it is a valid number populate some custom fields and if not give an error message ? Has anyone tried something like this ? Is Pop up's allowed in JSD portal ?
Unfortunately you can't do this kind of custom validation with JIRA's built-in functionality.
But I'd recommend trying an add-on like Power Scripts. With just a few lines of code, you can setup your custom validation.
They also have some very helpful tutorials centered around validation here:
So that should be a good starting point for you.
Hope this helps!
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