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Fast-track transition an issue (Script Runner) - When a custom field date happens

Rob B
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June 3, 2021

I need the issue to auto transition when "custom field 1" (date field) occurs.

Example:

Custom Field 1 = 04/06/21
Issue auto transitions on 04/006/21

2 answers

1 accepted

2 votes
Answer accepted
Vikrant Yadav
Community Champion
June 3, 2021

Hi @Rob B For your request, Script Runner >> Jobs >> Escalation services works. 

in Action you have to define the tranistion which will happen according to date field. 

Escaltion service.PNG

 

Or you can create listner , which will also automatically transition an issue. 

 

Thanks

Vikrant Yadav
Community Champion
June 3, 2021

Fast transition is not Auto tranisition. Fast transition, automatically transition  issue when condition mets while performing transition manually. 

 

https://docs.adaptavist.com/sr4js/latest/features/workflows/post-functions/built-in-post-functions/fast-track-transition-an-issue

 

Thanks! 

0 votes
Jack Brickey
Community Champion
June 3, 2021

You will need some form of automation or scripting addon. for example Scriptrunner or Automation for Jira. 

Rob B
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 3, 2021

I know mate, thats why i put "Script Runner" in the summary. Need a expert in groovy.

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