We have a user who is trying to export with excel based on "Current Fields". He has the fields active in the filter (multiple date time fields, to monitor SLA) but in the export those fields don't show up. Any idea?
I'm not sure.
I doubt the version of JIRA matters, but could you confirm it just on the off-chance? (unless you're on 1 or 2 - they had some really strange oddities in filter exports, but the lowest I've seen in the last 5 years is 3.0.3)
I assume it's repeatable for that user, but does someone else exporting the same filter have the same problem? And if someone else builds a different filter and includes some of the missing fields, do they lose them too on export?
What do you mean by filter here? Are the fields displaying properly in the "JQL Search Page"? If Exporting All fields are working, it's probably something with the currently displayed fields. How many fields are you displaying right now? Can you provide screenshots of the JQL results.
Has there been a resolution to it. I'm facing the same issue.
All the missing columns in my export ate Date columns custom fields.
But a couple of custom fields that are Date type are coming through. Am not sure on what basis its picking the columns to be exported into Excel.
Need urgent help with this please.
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