Export SINGLE Jira and Confluence project for "OnDemand"

Dear support, 


we have a very important client of us (a Bank) and we have created a JIRA and Confluence project on our OnDemand. This Bank has his own instance on JIRA and Confluence and they want to import this project to their instance. I know that we have to export all our JIRA in order to give it to them but this is something we don't want. We are interested to give that specific project of them. Is there any way as an extra service you can do for us and give them this project internally by copying the DB instance for this project or you can export it and import by your own ways with our permission of course? It is very important to keep our clients happy and this is something important for us. 

Thank you in advance 

2 answers

1 votes

Well, you could raise this with OnDemand/Cloud support, but I don't think they have the tools for it - the functions in OnDemand are the latest, but JIRA simply does not have project export.

Your best bet is still probably a full export and either import it into a local dev/test copy for yourself and delete all the projects you don't want, or import just the single project (after doing the project setup).  Once you've got that copy with just the data you want, you can export it using whatever method you want.

I'd agree with Nic here, that would be the method I would use.

Hi Jouk, we are Botron Software handle quite often requests like this as service engagements. Please drop us an email at sales@botronsoft.com

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,782 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot